Non-personalized cards (temporary cards) will be activated as soon as you pay for it at the cash register. Cardholders may begin using their non-personalized card immediately. Cardholders must activate their personalized card online, at the prepaid card provider's website before it can be used. Cardholders may also activate their personalized card by calling the (toll-free number) provided on the back of the prepaid card. Cardholders will need to provide personal information (eg. social security number, date of birth, zip code) in order to verify their identity.